Customer Support

We handle the personal information provided by our customers as follows.

Purpose of information usage

When using our company, we may ask for personal information such as your name, address, telephone number, facsimile number, date of birth, e-mail address, driver's license number, accommodation, travel itinerary, etc. .. This information is necessary for contacting the customer or when using our company, and we may keep other information of the customer for the same purpose.



Management of customer information

We will properly store and manage your personal information, prevent the risk of loss or leakage, and correct the storage and management method as necessary.

The reservation / inquiry form on this site is protected by SSL, which encrypts communication on the Internet.



Disclosure of personal information to third parties

In principle, we will not disclose your personal information to a third party except in any of the following cases.

  • When the person agrees to disclose personal information
  • When disclosure is required by law, etc.
  • When we deem it necessary to protect the interests of our customers' lives, health, property, etc.



About inquiries about personal information

If you wish to correct or delete the personal information received from the customer, we will respond in accordance with our internal rules after confirming that the personal information is from the provider himself / herself.



September 1, 2005